Welcome to Mahalli! To ensure a safe, comfortable, and enjoyable stay for everyone, please take a moment to review our house rules:
No gatherings or parties of any kind are allowed in the rooms. We reserve the right to ask any additional occupants beyond the booking to leave the property.
Your reservation is personal and non-transferable.
We reserve the right to refuse or end your stay if your behavior compromises the safety, security, or comfort of other guests or staff. This includes not following instructions, discriminatory behavior, harassment, or any unsafe actions.
Please bring a valid ID to present at check-in.
Special offer terms will apply when relevant, and in case of any differences, those terms take precedence.
If there are discrepancies in your bill after services, the final billed amount will be considered correct.
We ask guests to maintain cleanliness and hygiene during their stay, and to follow any safety advice given by our staff.
Please treat our property and belongings with care. Guests will be held responsible for any damage or loss caused.
If you have any allergies or sensitivities (to fabrics, cleaning products, food, etc.), please inform us before arrival.
While we strive to provide a secure environment, the property is not responsible for loss or damage to personal belongings caused by guests themselves.
Lost items found on-site will be kept safely for a limited time. Perishable items will only be held until the end of the day. Items can be collected with ID or mailed at the guest’s expense.
We do our best to make your stay smooth and enjoyable, but please understand that we cannot be held responsible for unexpected events beyond our control — such as travel delays, natural disasters, or government regulations.
Thank you for your understanding and cooperation. We look forward to making your stay at Mahalli a memorable one!